The Customer Service Operations Coordinator (CSOC) – 12 Month Limited Term is accountable for the safe and efficient handling of all traffic between Seaspan Ferries Mainland and Vancouver Island terminals, with a strong focus on customer service in a 24/7 operation. This role facilitates the end-to-end process from customer inquiries, accurate processing of bookings for shipments through our terminals, coordinating & communicating with our terminal and vessel teams to ensure a seamless operation.
The successful candidate will be required to hold a certification in handling of dangerous goods, forklift operation and ramp operation and provide oversight for efficient loading and unloading of vessels.
A customer service operations coordinator will communicate and coordinate during regular and irregular operations and will be supported to complete a First Aid Level 1 certification.
Note: This position is a 12-month limited term role with eligible benefits and 3 weeks’ vacation. Due to business needs, this position is required to be fully on-site based at 7700 Hopcott Road, Delta.
What you’ll do
What you’ll bring:
Why you’ll love working here
The estimated salary for this position is $63,000-$77,000. In determining final salary, Seaspan considers many factors including the successful Candidate’s skillset and experience as well as position location and internal equity. The final base salary offer will be at the Company’s sole discretion and presented as part of a competitive total compensation package.
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Accomodations will be made available for eligible job seekers
Tagged as: Customer Service and Operations Coordinator - 12 Month Limited Term